FAQs

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FAQs

Our guests will receive a full refund minus a £50 Admin Fee should the address of the Lead Guest or Lake Farm find themselves in a lockdown during the commencement of your holiday. If you chose to move your booking to a new date then no admin charge will be added. Any additional costs for a date move will be added to your balance.

If you or any member of your group are self isolating and there is not a regional lockdown affecting either the provided Lead Guests region or Lake Farms region no refund will be issued and a change of booking date will not be available.

For more Lockdown/Covid information please see out T&Cs.

Due to the extra time needed to follow the specified Government guidelines our arrival time is from 4pm onwards and we are unable to accept early arrivals.

Our Wi-Fi signal at Lake Farm can be intermittent however we do have good 4G cover on site.

Bed linen can be provided at an extra cost and booked online. Guests are required to bring their own towels and tea towels. Please see our terms and conditions for further information.

Lake Farm strongly recommends guests to pay by credit card or ensure they take travel insurance. If you have taken out independent travel insurance or have paid by credit card  check with your provider regarding reimbursements should you wish to cancel your holiday before you contact us.

Yes, two of our cabins Hazel Lodge and Meadows have hot tubs. Prices are as follows- 1 week usage £95.00 / Midweek usage (4 nights) £80.00 / Weekends (3 nights) £60.00.

Yes there are great places to eat in the nearest town which is Fordingbridge. It is only 5 miles away from the Farm, some of the best places to eat are within a 5 mile radius which, La Lambretta which is a great Italian restaurant, there are also fish and chips shops and Chinese and indian food takeaways in Fordingbridge. You can also walk to The Churchill Arms from Lake Farm with takes approx 20 mins along a track and through woodland.

Yes you can, just make sure to give the delivery driver your contact details as we are not responsible for any food deliveries on site. You will be allocated your own gate code to pass onto the delivery driver.

Yes dogs are allowed on site, we ask that they are kept on a lead around the site. We do have a large field they can run around off the lead. We allow a maximum of 2 dogs per cabin.

Yes local taxi companies in the listed in the cabins.

We do not allow night fishing, our fishing hours are from dawn until dusk and the fishing swims are on a first come first serve basis however there are plenty around the waters.

Yes we ask that anyone fishing at Lake Farm holds a fishing license which can be purchased online.

We do not sell bait on site however there is a tackle shop in Ringwood called Ringwood Tackle which is roughly a 15 minute drive from Lake Farm.

Yes we have gas central heating in 5 of our cabins and the Keepers Lodge, Lake View and Kingfisher have electric boilers.

Every cabin has an electric meter which take £1 or £2 coins, these can be obtained from Reception if needed. The gas central heating cabins run on approx £1-£2 a day and the all electric cabins will cost more depending on how you choose to use the heating/hot water system.

We mostly have Common Carp, Rudd and Tench in the lakes and sizes vary up to approx 20lbs.

You can often spot deer, squirrels, badgers, foxes, pheasants, Kingfishers, Owls, Various bird species, Herons, Geese, Roaming chickens, donkeys and minature shetland pony.

We can no longer offer the option of welcoming day visitors to Lake Farm.

Yes each cabin either has a lockable storage box, hut or a section underneath the cabin.

Yes each cabin has an outside light which can be switched on/off inside the cabin.

There are many local attractions in the area including The New Forest Waterpark, The New Forest, Stonehenge, Historical town of Salisbury, Peppa Pig World, Poultons Park, Marwell Zoo, The Isle of Wight, award winning  South coast beaches and many more.

No – no day tickets are permitted. Fishing is for our guests staying in the cabins only.

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